STATISTICS OF COMPLAINTS FROM 1975-2017

YEAR RECEIVED/HANDLED RESOLVED PENDING
1975
1976
1977 8357 5133 3224
1978
1979 5216 3095 2121
1980 4271 2381 1890
1981 3301 1924 1377
1982 3567 1904 1663
1983 2546 1298 1248
1984 7517 4212 3305
1985 8326 3968 4358
1986 10,483 5059 5424
1987 10330 5033 5297
1988 7642 4379 3263
1989 13457 4364 9093
1990 11600 4539 7061
1991 12392 5423 6969
1992 11127 4165 6962
1993 10241 3815 6426
1994 10324 3921 6403
1995 10013 3644 6369
1996 8864 4036 5828
1997 9567 3918 5649
1999 11147 5143 6004
2000 11823 5283 6549
2001 11443 5662 5981
2002 11143 5539 5604
2003 10662 5429 5233
2004 14873 9730 5143
2005 14550 8989 5561
2006 20260 13985 6275
2007 22384 15485 6899
2008 22270 15119 7151
2009 23962 15061 8901
2010 19327 11540 8067
2011 24208 15960 8248
2012 16974 13648 3326
2013 43668 24443 19225
2014 43796 21961 21853
2015 41889 19017 22872
2016 54697 21741 32956
2017(Jan-Sept) 46106 13826 32280

CASES RECOVERED/HANDLED AND TREATED BY THE PUBLIC COMPLAINTS COMMISSION IN BETWEEN YEAR OF INCEPTION TO PRESENT DATE/YEAR (1975-2016)

S/NO. YEAR OF

OPERATION

NO. OF CASES RECEIVED NO.OF

CASES

RESOLVED.

NO

CASES

PENDING.

1. 1975
2. 1976
3. 1977 8,357 5,133 3,224
4. 1978
5. 1979 5,216 3,095 2,121
6. 1980 4,271 2,381 1,890
7. 1981 3,301 1,924 1,377
8. 1982 3,567 1,904 1,663
9. 1983 2,546 1,298 1,248
10. 1984 7,517 4,212 3,305
11. 1985 8,326 3,968 4,358
12. 1986 264 112 152
13. 1987 10,330 5,033 `5,297
14. 1988 7,642 4,379 3,263
15 1989 13,457 4,364 9,093
16. 1990 11,600 4,539 7,061
17. 1991 12,392 5,423 6,969
18 1992 11,127 4,165 6,962
19. 1993 10,241 3,815 6,426
20. 1994 10,324 3,921 6,403
21. 1995 10,013 3,644 6,369
22. 1996 9,864 4,036 4,828
23. 1997. 9,567 3,918 5,649
24. 1998 9,452 3,552 5,900
25. 1999. 11,147 5,143 6,004
26. 2000 11,832 5,283 6,549
27. 2001 11,443 5,662 5,781
28. 2002 11,143 5,539 5,604
29. 2003 10,662 5,429 5,233
30. 2004 14,873 9730 5,143
31. 2005 14,550 8,989 5,561
32. 2006 20,260 13,985 6,275
33. 2007 22,384 15,485 6,899
34. 2008 22,270 15,119 7,151
35. 2009 23,962 15,061 8,901
36. 2010 27,093 17,376 9,717
37. 2011 29,209 17,902 11,307
38 2012 35,062 19,408 15,654
39. 2013 44,239 24,954 19,285
40. 2914 43,796 21,961 21,835
41. 2015 40,781 16,699 24,082
42. 2016 54,697 21,741 32,956

 

SUMMARY OF OPERATIONAL STATISTCS OF CASES RECEIVED, INVESTIGATED AND RESOLVED BY THE COMMISSION IN BETWEEN YEAR OF INCEPTION TO PERIOD OF REPORT (1975-2016)

 

  1. Total of Cases Received within period of report =          618,777
  2. Total No. of Cases Received from above =           585,821
  3. Total No. of Cases pending (Investigation on going =          32,956